Notice on CUHK-Shenzhen Mobile

The CUHK-Shenzhen Mobile will go online on April 7, 2020 for trial operation. Please refer to the following instruction as a quick guide.
Dear Students and Colleagues,
The CUHK-Shenzhen Mobile will go online on April 7, 2020 for trial operation. Please refer to the following instruction as a quick guide:
 
CUHK-Shenzhen Mobile includes not only email, calendar, meeting, and chat functions by default, but also other functions grouped as below:
 
1. Feature Description
For Staff:
• Information: Events, News, Campus in pictures, Academic Calendar, WeChat Matrix;
• Teaching & Admin:Timetable, Library, Campus Card, Faculty Recruitment, Ctrip, Expense Claim, Parking Permit, My Research;
• Tools:eLearning, uReply, Zoom, Tencent Meeting;
• Mini Program:Order Meals;
 
For Students:
• Information: Events, News, Campus in pictures, Academic Calendar, WeChat Matrix;
• Teaching & Admin:Timetable, Transcript, Library, Campus Card, My Electricity Bill, ePayment, Absence Request, Leave Clearance;
• Tools:eLearning, uReply, Zoom, Tencent Meeting;
• Mini Programs:Order Meals;

The functions listed above include mobile clients of some systems. ITSO will further develop new features on the mobile platform. Some new features such as “Visit CUHK-Shenzhen” and “My Activities” are coming under way.

2. Download and Install:
a. Download and Install WeChat Work App to login
- Scan the QR code. If you haven’t installed the WeChat Work yet, you will enter the page to download it. If you have already installed it, it will open directly.
- Select and join the CUHK-Shenzhen by your WeChat account or mobile number.
- Input you CUHK(SZ) account and password to login.
b. Download WeChat Work desktop client to login
- Input https://work.weixin.qq.com/#indexDownload in the browser and click Windows Client or Mac Client to download.
- Install and open. Use the WeChat Work or WeChat to scan the QR code to login.
c. Follow the Enterprise WeChat Account
- The CUHK-Shenzhen Mobile can be accessed via Enterprise WeChat Account.
- Scan the QR code to follow and enter.
- After that, you can access the CUHK-Shenzhen via “WeChat”-“Contacts”-“My Work”-“香港中文大学(深圳)”

For more information about the CUHK-Shenzhen Mobile, please login SharePoint-ITSO.
Should you have any queries, please email us at isupport@cuhk.edu.cn or click “Wechat Work - Contacts - Employee Services - Administrator” to send your feedback. Thank you for your cooperation.

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Need ITSO support?
Submit Problem/Request at ITSO Help Desk /Room 325
Submit Problem/Request at http://itsm.cuhk.edu.cn (campus only)
Send Problem/Request to isupport@cuhk.edu.cn
Call ITSO Hotline at 8427 3333 (8:00 AM – 8:00 PM Mon – Sun)
Information Technology Services Office
Office hours: 8:30-12:00 13:00-17:30 and closed on weekends and public holidays
Room 325, Dao Yuan Building
The Chinese University of Hong Kong, Shenzhen