Service Desk

ITSO Service Desk is where staff and students can contact ITSO for IT support and services through

  • An Online Service Desk System at http://itsm.cuhk.edu.cn

  • Hotline: 0755-84273333 (7*12)

  • In-person contact: (office hours)

    • Room 325, 1/3, Dao Yuan Building

    • E314, 3/F, Administration Building

Available to: Staff & students and other IT support users

Online Service Desk: http://itsm.cuhk.edu.cn (Campus only)

Staff and students can log into the system by using 

Login ID: CUHK(SZ) Account
Password: the same password

Should you have any queries, please find useful guides below.