Office computer
Every full-time faculty member can receive an office equipment from ITSO. The equipment will be pre-installed with office software before leaving the warehouse. If you need help, we can provide the following support:
- Remote technical support
- Self-service print driver
- Optional Adobe Series software available upon request
- A software center where users can freely install the software included in the list
- Other software purchased by the department or ITSO
AV Support for Events
ITSO provides audio and video equipment support services for university events and conferences, include conferences, lectures, debates and other events on campus. ITSO actively works with various departments and provides on-site support for activities organized by various departments.
Service Desk
ITSO Service Desk is where staff and students can contact ITSO for IT support and services through
- an online Service Desk System at http://itsm.cuhk.edu.cn
- hotline: 0755-84273333 (office hours)
- In-person contact: (office hours)
- First Floor TD which near the Property Customer Service Office
The online Service Desk system can be accessed through
- Service Desk Link: http://itsm.cuhk.edu.cn (Campus only)
Staff and students can log into the system by using
Login ID: CUHK(SZ) Account
Password: the same password
Use of Service: Quick Guide to Use ITSO Service Desk