Password Security Rules

At least 8 characters long, including 4 types of characters:

  • Upper-case letters (A, B, C, ...)
  • Lower-case letters (a, b, c, ...)
  • Number (1, 2, 3, ...)
  • Special characters (!, @, #, ...)

It cannot include your student number, and cannot be the same as any of your previous two passwords. It also cannot include your display name.

For example, One student named "Zhang San", his password which is "Atx@18963"  is a valid password, for it contains 9 characters, uppercase ("A"), lowercase ("tx"), numbers ("18963") and special symbol ("@"). However, "zs123456" is invalid, for it only contains two types of characters and include the display name.


Password Expiry

You are required to change the password every 365 days. Within 15 days before its expiration date, you will receive an email notification to remind you to change your password in time. If the password expires, you will not be able to access the related services and facilities until you change your password.


Forgotten or Expired

Users can set your security mailbox, security phone number and APP via Password Self-service System. When you forget your password or your password expires, you can retrieve the password through any of the verification methods by unlocking it yourself.