MyPortal  is a one-stop integrated service platform designed to provide a convenient and efficient service experience for university faculty, students, and administrative staff. Users can complete various tasks online, including initiating, reviewing, processing, and providing feedback on workflows.

Applications Center

The Applications Center within the Service Hall integrates over 30 application systems, including personnel and payroll management, equipment and asset management, administrative service management, expense control, procurement and bidding, official document management, academic affairs, student affairs management, employee email, SharePoint, ITSO online service desk, and more.

Human Resources & Payroll Management
The Human Resources and Payroll Management System meets the university's requirements for core HR operations, payroll management, and leave management. It provides employees with the self-services like updating the staff’s personal information, background, bank account, etc. Employees also have access to submit a request for absence and review the payroll information in this system.

Equipment and Asset Management
The Equipment and Asset Management System (EAMS) provides a centralized platform for individuals and departments to efficiently track and manage assets, optimize resource utilization, and improve work efficiency. It includes functionalities such as asset registration, disposal, modification, reallocation, and inventory auditing. The system standardizes both the accounting and physical management of assets, ensuring streamlined and effective management of university asset data.

Finance& Expense Claim
The expense control system facilitates daily operations such as invoice collection, expense reimbursement, payment approvals, and budget inquiries. It also allows users to perform approvals and inquiries via WeCom for added convenience.

Procurement and Bidding
The Procurement and Bidding System implements the university's entire electronic procurement process, featuring modules such as procurement portal management, supplier management, project management, and electronic bidding.

Official Document Management
The system is designed to standardize the management of official document correspondence between the university and external entities, primarily focusing on the processes of incoming and outgoing documents. Incoming documents refer to official correspondence received by the university from external entities, which are subsequently processed or reviewed by relevant departments. Outgoing documents, in contrast, involve official correspondence sent to external entities after undergoing multi-level approvals within the university.

Student Information
The Student Information System provides key functionalities such as student record management, course syllabus collection, curriculum management, schedule management, examination management, course registration, grade tracking, major selection, and graduation management. Students can utilize the system to search for courses, register for classes, submit applications, download timetables, request changes to student records, apply for credit transfers, view grade information, and request official transcripts, among other related tasks.

Student Affairs
The system is designed to provide students with a comprehensive platform for managing various administrative tasks while also supporting teachers in overseeing student affairs. It currently includes multiple functional modules, such as student basic information management, tuition payment deferrals, work-study programs, dormitory management, scholarships and awards, student organizations and clubs, medical and accident insurance, miscellaneous fees, student ID cards, household registration, activity participation, leave applications, school departure processes, and dispatch management. These modules involve collaboration across various departments, including schools, colleges, the Registry Office, the Graduate School, the Office of Student Affairs, the Finance Office, the Office of Academic Links, the Student Health and Counseling Centre, and the Career Planning and Development Office. By recording and organizing comprehensive student information throughout their academic journey, the system serves as a robust data foundation for student affairs management. Through effective data organization, process optimization, and workflow refinement, the system enables scientific, standardized, and data-driven management of student affairs.

Sharepoint
SharePoint allows users to log in to the university's document-sharing platform to manage and share content, knowledge, and applications, enhancing team collaboration and enabling seamless cooperation across the organization. The platform offers the following features:

• File Storage and Sharing: Users can store files on the platform and share them with team members, supporting collaborative editing and version control.

• Secure Anytime, Anywhere Access: Users can securely access, share, and store files from campus, home, or on the go, improving work efficiency regardless of location.

• Cross-Campus Content and Knowledge Discovery: Users can quickly locate relevant individuals and critical content based on collaborators and the context of the work being handled.

E-Payment
The self-service payment platform is designed to provide the university with an online payment management tool, offering students a convenient, fast, and secure channel for various payments, including tuition fees, accommodation fees, and other expenses. Students can easily access their payment information and complete transactions directly through the platform. Supporting multiple payment methods such as bank cards, Alipay, and WeChat Pay, the platform allows students to choose the most suitable option. By streamlining payment processes, the platform enhances payment efficiency, reduces administrative costs, and improves the overall payment experience, benefiting both the university and its students.

Research Information
The Research Innovation Service Platform offers comprehensive, end-to-end support for scientific research, encompassing the entire process from project application and review to approval, fund disbursement, expense reimbursement, and final project closure. The platform assists researchers in managing various aspects of research administration, including project applications, fund management, achievement documentation, and research performance evaluation.

E-Learning
The Online Teaching System offers students a range of services, including access to personal information, course details, personal logs, quiz records, assignment grades, forums, and announcements. Designed with a course-centered approach, the system integrates an online environment that supports both "teaching" and "learning."

Venue Booking
The Venue Booking System features predefined booking rules established by the respective managing departments for each venue. Eligible faculty and students can access the system to book classrooms, meeting rooms, function rooms, and sports facilities as needed.

ITSO Operation and Maintenance Knowledge Management
The ITSO Operations and Maintenance Knowledge Management System is designed to collect business department requirements for specific systems, manage work orders (including inquiries, bug reports, and other issues), and develop a comprehensive operations and maintenance knowledge base. By streamlining processes for requirement management, work order handling, and knowledge base maintenance, the system enhances project collaboration efficiency, facilitates the traceability of system functionality and performance optimization, improves overall operational efficiency, and ensures the accuracy and completeness of system upgrade records and the knowledge base.

Panopto
The Panopto video platform enables the recording, management, and sharing of video content from various schools, colleges, and departments within the university. Integrated with Blackboard, the platform allows instructors to record classroom lectures, upload learning resources for students to review and revisit, and promote discussion and collaborative learning.

Property Service
The Property Services System offers convenient property management services for faculty, staff, and students. Users can access the following channels to report maintenance issues, retrieve lost items, submit complaints or suggestions, borrow keys, and more: Online Service Hall - Application Center - Property Services, Enterprise WeChat - Workbench - Property Services, and the CUHK-Shenzhen Property Services Platform Mini Program. Additionally, the system enables faculty and staff to book moving services and sightseeing car reservations.

Demonstration and Evaluation
The Asset Acquisition Justification Management System is designed to streamline and standardize the equipment procurement justification process. It covers various justification-related tasks, including asset acquisition justification (such as import justification and justification changes), expert acceptance justification, contract modification justification, and asset disposal justification. The system aims to enhance the efficiency of justification management, optimize resource allocation, and ensure the quality of equipment procurement. It is available for use by faculty members across the university.

Comprehensive Evaluation Admissions Application
The Comprehensive Evaluation Enrollment Registration System is designed to attract outstanding students to pursue undergraduate degrees at The Chinese University of Hong Kong, Shenzhen (CUHK-Shenzhen). The system offers applicants a convenient platform to submit their personal information and apply for scholarships.

ITSO Online Service Desk
The ITSO Online Service Desk is a self-service platform provided by ITSO. In addition to contacting the hotline or sending inquiries via email, you can also log in to the Online Service Desk or use Wecom to conveniently submit any IT service-related questions or inquiries on campus. Our engineers will promptly assign work orders and provide solutions during working hours. For detailed instructions. Please click here to download the specific user manual.

EvaluationIndividual Website Portal
Teachers have the option to create personal websites tailored to their individual needs, using either pre-designed templates or custom coding methods. These websites are primarily used to showcase a teacher's educational background, publications, research areas, and other personal information.

Option 1:The portal of the Individual Please click to view​​​​​​​ , please login the Portal with your CUHK (SZ) account and password. It provides bilingual setting in two different versions, of which their templates are named as ‘Simple’ and ‘Full’.
Individual Website Address: https://myweb.cuhk.edu.cn/xxxx (xxxx is your own account name)

The content of the individual website includes education background, publication, honors&Award and etc.

Option 2: If you are familiar with html, you can set up your website by your own html codes, please refer to the below instructions to upload your html files.

Individual Website Address: https://mypage.cuhk.edu.cn/academics/xxxx (xxxx is your own account name)

After completing your individual website, you can contact the designated staff at your school responsible for website updates to add your website link to your autobiography page on CUHK-Shenzhen’s official website.

Regulations for the Management of Individual Websites(Trial)(Intranet)

Guide to Build Your Individual Website (Template)

Guide to Personalized Version (personalized version)

In addition to the services mentioned above, the Application Center also includes systems for Donation Management, Laboratory Safety Exam, Library, Alumni Affairs Management, Administrative Services Management, Faculty Recruitment, Graduate Course Application, New Student Registration, Budget Management, Staff Email, and Cloud Printing.

Service Center

The Service Center in the Office Hall consolidates more than 40 service topics, including IT services, office supplies application, vehicle passes, document retrieval, internal departmental petty cash borrowing, departmental equipment borrowing, planned power outages, temporary campus cards, comprehensive management of new student registration (undergraduate), and academic visits by external scholars. It achieves unified application, acceptance, collaborative processing, feedback, and process supervision for service requests. This integration reduces the need for faculty and students to travel between campuses and departments, eliminates the repetition of form filling, and enhances the efficiency of administrative tasks for campus personnel.

IT Services
The system supports faculty and staff in submitting applications for services such as IT equipment, domain name registration, access control, meeting support, university accounts, and security facilities. Once approved by the department head, the Information Technology Services Department will process the request.

Application for Seals
Faculty and staff must complete the required application form and upload the necessary attachments. Once approved by the department head, the "Seal Application Registration Form" can be printed. The applicant must then submit the completed registration form, along with the documents requiring the seal, to the Seal Office located at Room W717 in the University Administration Building. Processing usually takes 2-3 working days, after which the sealed documents can be collected.

Vehicle Permit
The Vehicle Pass Management System provides a dedicated application channel for university faculty and staff to apply for vehicle passes. It also offers information services for vehicle management, including document review, record maintenance, vehicle information retrieval, and pass issuance. The system supports two types of passes, A Pass and D Pass, which faculty and staff can apply for based on their personal or family vehicle usage needs.

Souvenir Application
The Souvenir application service is exclusively available to full-time faculty and staff for specific external business engagements or public relations activities, intended for presenting souvenirs to relevant units or individuals on behalf of the university. Souvenirs allocated for official purposes will be reconciled and distributed to the relevant receiving departments on a quarterly basis. For personal use, faculty and staff may visit the souvenir shop to make purchases.

Office Supplies Application
Faculty and staff can submit office supply requests through this service. Once approved by the department head and the Administrative Services Office, the requested supplies can be collected from the Administrative Services Office.

Request for Certification
Supporting faculty and staff to submit applications, the Human Resources Department will process them within three working days upon receipt. Applicants can proceed to collect their items on-site upon receiving email notification.

In addition to the above-mentioned services, the Service Center also includes the following systems: Early Teaching Feedback, Withdraw Petty Cash(Unit), Equipment Borrowing(Unit) , Archives Transfer-out, Archives Transfer-in, Application for Posting on Campus ,Planned Blackout, Application for Holiday Benefits, Temporary Campus Card, Request for Certification, New Student Registration Management (Undergraduate), New Student Registration Management (Postgraduate), Application for Seals and so on.