Help & Support
ITSO Service Desk is where staff and students can contact ITSO for support and services through

Online Service Desk: https://itsm.cuhk.edu.cn
Hotline: 0755-84273333 (8:00 AM – 8:00 PM Mon-Sun)
Office Hours: 8:30-12:00, 13:00-17:30, closed on weekends and public holidays
Location: First Floor TD which near the Property Customer Service
Available to: Staff & students and other IT support users

Online Service Desk: https://itsm.cuhk.edu.cn (Campus only)

Staff and students can log into the system by using

Login ID: CUHK(SZ) Account
Password: the same password